Frequently Asked Questions

The first session is allocated to assessment and goal setting. Together we setup goals and plan how to achieve them. We discuss your concerns and will develop a plan to determine the most suitable approach to support you and/your child. The length and the number of sessions would also be discussed during the assessment. A therapy session includes check in, discussion around the raised concerns/reflective activity (art/play based) followed by reflection and closure.

The initial appointment is generally 90 minutes to go through the clients' history and required forms and documentation. A regular therapy session is 50 minutes and we allow 10 minutes for clean up and closing. Focus groups (Maximum 4 clients) and open studio (Maximum 6) are 90 minutes with the same sequence.

Wonderful Mind is an official NDIS provider. For our services, we utilise the funding allocated under Capacity Building - Improved Daily Living category of your NDIS funding. Art therapy is not covered under Medicare rebate, you may however be eligible for a rebate through your private health care. As a dedicated allied health provider, we firmly believe that everyone should have access to the therapy they need, regardless of financial circumstances. If you or someone you know is facing financial difficulties but requires support, we encourage you to reach out and discuss your situation with us. We are committed to finding solutions that ensure you can receive the care and assistance you deserve. Your well-being is our priority, and we are here to help navigate any challenges together. Please don’t hesitate to contact us to explore options for accessing the therapeutic support that can make a meaningful difference in your life.

We are ethically bound to protect your privacy regardless of what information you choose to share with others. Your confidential information would only be disclosed under any one or more of the following circumstances: (a) with your consent or a person with legal authority to act on your behalf (b) where there is a legal obligation to do so. (c) if there is an immediate and specified risk of harm to you or an identifiable person that can be averted only by disclosing information.

Yes, NDIS (National Disability Insurance Scheme) funding can cover funding for therapy as part of your plan. The specific types of therapy and the amount of funding allocated will depend on your individual circumstances and the goals outlined in your NDIS plan. Therapy could include a wide range of supports such as art therapy, play therapy, music therapy, psychology, and more. Depending on your needs and goals for improvement or maintenance of your abilities. To determine the exact details of what therapy funding you are eligible for under your NDIS plan, it's best to consult with your NDIS planner or coordinator. They can provide specific information based on your personal situation and needs.

Our current fees are $193.99 per hour for psychotherapy services and $214.40 for a one hour of psychology or provisional psychology session. As a dedicated allied health provider, we firmly believe that everyone should have access to the therapy they need, regardless of financial circumstances. If you or someone you know is facing financial difficulties but requires support, we encourage you to reach out and discuss your situation with us. We are committed to finding solutions that ensure you can receive the care and assistance you deserve. Your well-being is our priority, and we are here to help navigate any challenges together. Please don’t hesitate to contact us to explore options for accessing the therapeutic support that can make a meaningful difference in your life.

Art, play and music therapy are unfortunately not currently covered by Medicare. You may be eligible for a rebate from your private insurance. As a dedicated allied health provider, we firmly believe that everyone should have access to the therapy they need, regardless of financial circumstances. If you or someone you know is facing financial difficulties but requires support, we encourage you to reach out and discuss your situation with us. We are committed to finding solutions that ensure you can receive the care and assistance you deserve. Your well-being is our priority, and we are here to help navigate any challenges together. Please don’t hesitate to contact us to explore options for accessing the therapeutic support that can make a meaningful difference in your life.

Your child’s early years are very important as they set up how they will learn and develop later in life. Children with disability or developmental delays must access appropriate therapy services to support them during this time. A developmental delay can apply to any area of development that reduces a child’s functional capacity. The delay may relate to their: Language and communication Fine or gross motor development Self-care skills Social skills Cognitive development Emotional or sensory regulation The aim of NDIS early childhood intervention services is to provide ready access to therapy services at the earliest possible stage to reduce the impact of a child’s impairment on their functional capacity and their need for support in the future. Research shows that the earlier the intervention, the better the outcomes. Children with access to this support are in a much better position to overcome developmental challenges. Early intervention services for developmental delay and learning disabilities aim to promote a child’s development, family and child wellbeing, and community participation.

Therapy is a gradual process, and our first session is primarily for assessing where things stand rather than providing immediate solutions. This gradual approach allows for a deeper understanding and more effective solutions over time. A skilled therapist is here to assist you in organising your thoughts and breaking down your concerns into smaller, achievable steps. You and your child will have a chance to discuss the plan and expectations during the parent consultation and their first session, ensuring clarity about what is ahead.

Changing practitioners is a natural part of finding the right fit for your child's therapy journey. If your child feels they haven't connected with their therapist or if there are concerns about their experience, it's important to speak up. Practitioners understand and encourage open communication rather than discontinuing treatment altogether. Here are your options if you'd like to switch to another practitioner: Talk directly to the practitioner you've been seeing. They are eager to help and can facilitate a transfer to someone better suited to your child's needs. Contact the clinic receptionist, who can arrange for your child to see a different clinician who may be a better match. Request a referral to another practice if you feel that would better meet your child's needs. Our top priorities are your child's comfort and progress, and we're here to help you find the best therapeutic fit.

We highly value receiving feedback and welcome any input on improving our service. We would like you to speak directly with your therapist to give any compliments or criticism or be in touch directly with our directors with the contact details provided below. Otherwise we have a Customer Feedback Form available online under the ‘contact us’ page on our website. feedback@wonderfulmind.com.au